Submit a Service Request

IMPORTANT: To access the Online Request System, you must be on the MSU campus network (either locally or through the MSU VPN). In addition, you must use one of the following supported browsers:

  • Safari 10.0.x
  • Chrome 55 (minimum)
  • Internet Explorer 11.x
  • Microsoft Edge 38

Mozilla Firefox is NOT a supported browser and must not be used with this site. Should you have any issues with the Online Request System please contact us at 517-355-1723 or

Visit the Online Request System to place a new request, check the status of current requests or look-up completed requests.